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Limeboom

Terms of Service

Last updated: [EFFECTIVE DATE]

These Terms of Service ("Terms") govern the creative services provided by [LEGAL NAME], trading as Limeboom ("Limeboom", "we", "us"), [ADDRESS], [TAX OFFICE / TAX NUMBER], to the business that orders them ("Client", "you"). By requesting an invoice, paying an invoice or submitting a brief, you agree to these Terms.

1. Our services

Limeboom provides creative direction and the production of product visuals, ad creatives and short product videos ("Deliverables"), using AI-assisted tools under human art direction. The plan you choose (Pilot Sprint, Studio or Studio Plus) and any extras define the scope, as described on our Pricing page at the time of your order or in a written proposal we send you. If a proposal and the Pricing page differ, the proposal applies.

Our services are for businesses only. You confirm you are ordering for business purposes.

2. Orders and payment

  • We send an invoice and a payment link. Work starts after payment is received.
  • Prices are in US dollars. Bank, card or payment-platform fees charged to the payer are the payer's responsibility.
  • Monthly plans are billed in advance for each monthly period. Quarterly billing is available at the discount shown on the Pricing page.
  • If a monthly invoice is unpaid 7 days after its due date, we may pause work until payment is received.
  • Taxes: [TO CONFIRM WITH ACCOUNTANT — e.g. "Our prices do not include any taxes that may apply in your country. You are responsible for any such taxes, including VAT or sales tax under a reverse-charge mechanism where applicable."]

3. Briefs and client materials

  • You provide a brief, product photos and any brand materials we need ("Client Materials").
  • You confirm you own or have permission to use all Client Materials, including logos, trademarks, product designs, photos and any people shown in them, and that using them as part of our services does not infringe anyone's rights.
  • Timelines start when we have a complete brief. Delays in providing materials or feedback extend timelines accordingly.

4. Creative direction, delivery and revisions

  • Before production, we send a written creative direction. Production starts after you approve it. If the first direction misses, we rewrite it once at no extra cost before production.
  • Delivery times on our website are estimates in business days (Monday to Friday, excluding public holidays in Türkiye) and start after direction approval.
  • Each Deliverable includes two revision rounds. A revision is a change within the approved direction. A new direction, new concept or change of product after approval counts as a new Deliverable.
  • Feedback is given in writing (review link or email). If we receive no feedback within 10 business days of delivery, the Deliverable is treated as accepted.

5. Monthly plans

  • Monthly plans renew automatically each month until cancelled.
  • You can cancel at any time by email or WhatsApp before your next billing date. Cancellation takes effect at the end of the current paid period.
  • Unused Deliverables do not roll over to the next month and are not refundable.
  • We may change plan prices with at least 30 days' notice. The change applies from your next billing period after the notice.

6. Ownership and usage rights

  • When you have paid in full, you may use the final Deliverables for any lawful commercial purpose worldwide, without time limit, including advertising, ecommerce, marketplaces, social media and print. To the extent we hold any copyright or other rights in the final Deliverables, we assign them to you on full payment.
  • Drafts, unused concepts, rejected options, working files, templates, prompts, methods and tools remain Limeboom's property.
  • Third-party elements (such as licensed fonts, stock images or music) are subject to their own licenses. We tell you when a Deliverable includes such elements and what their license allows.
  • AI-assisted works: copyright protection for works created with AI tools differs by country and may be limited. We do not guarantee that Deliverables are protected by copyright or that similar images cannot be generated by others. See our AI Usage policy.

7. Portfolio use

We may show Deliverables in our portfolio, website and social media after they have been published by you or 60 days after delivery, whichever comes first, unless you ask us not to in writing. For white-label and agency work, or under a signed NDA, we do not show the work without permission.

8. Confidentiality

Each party keeps the other's non-public business information confidential and uses it only to perform these Terms. This does not apply to information that is public, already known to the receiving party, or required to be disclosed by law. We are happy to sign your NDA.

9. Your responsibilities

You are responsible for: the accuracy of product claims, prices and offers shown in Deliverables; compliance with advertising, marketplace and platform rules (including any AI-content labeling requirements); and legal review of any regulated claims (for example health, cosmetics, food or financial claims) before publishing.

10. Warranties and liability

  • We provide our services with reasonable skill and care. We do not guarantee specific advertising or sales results.
  • To the extent permitted by law, our total liability arising from or relating to our services is limited to the fees you paid us in the three months before the event giving rise to the claim. We are not liable for indirect or consequential losses, including lost profits, lost revenue or ad spend.
  • Nothing in these Terms limits liability that cannot be limited by law.

11. Ending the relationship

Either party may end a monthly plan as described in section 5. Either party may end the services immediately if the other materially breaches these Terms and does not fix the breach within 10 days of written notice. Sections 6 to 12 continue after the end of the services.

12. General

  • Governing law: the laws of the Republic of Türkiye. Disputes are subject to [COURTS].
  • Notices are given by email to the addresses each party has used for the project.
  • We may update these Terms. The version published on our website when you place an order applies to that order; changes to monthly plans apply from the next billing period after notice.
  • Contact: [EMAIL] · WhatsApp +90 543 817 74 62